At MarketMind, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and secure your information. This policy applies to both the Financial Analysis and Decision Support platform and the AI Agent Trading Robot system.
We collect personal data including your name, email address, trading preferences, and billing information upon account creation or subscription. We also collect technical information such as browser type, IP address, and device details for platform optimization.
Your information is used to provide access to core features, including personalized dashboards, AI trade suggestions, and automated trading functionalities. We also use this data to improve service delivery, manage subscriptions, communicate with users, and ensure compliance with applicable regulations.
MarketMind uses anonymized and aggregated data to train and optimize our AI models. Your trading activity may contribute to improving predictive accuracy and performance metrics. No personal identifiers are shared or exposed during this process.
We use cookies and similar tracking technologies to personalize your experience, remember preferences, and monitor platform usage. You can manage cookie preferences via your browser settings.
We implement industry-standard encryption, two-factor authentication (2FA), and secure server protocols to protect your data. While we take rigorous measures, no online system is completely immune from risk.
MarketMind may work with third-party providers such as payment processors and market data services. These partners operate under their own privacy terms, and we recommend reviewing their policies independently.
We retain your data as long as your account remains active or as needed to fulfill legal, operational, or regulatory obligations. You may request data deletion by contacting our support team.
We may update this Privacy Policy periodically to reflect platform updates or regulatory requirements. Any significant changes will be communicated via email or platform notification.
For questions or concerns regarding this policy, please reach out to us at [email protected].